This Page contains descriptions of the common Issues checks for Brother Printers. It also describes how you can diagnose the fault which led to the bug check, and possible ways to deal with the error.
Note :- This topic is for Technicians. If you are a customer who has received a error code on your home Printer, “Please Click here to submit your Query” & we will get back to you with solution.
- The following table shows the Error codes & Cause & Solution of each Issue check.
|30,31,32,33,34,35,36,37,38,39,3C,3F||The machine does not work due to a paper jam.||Clear the paper jam|
|40,42,43,44||The internal temperature is too high.||Unplug the machine from the AC outlet and if possible cool the room where the machine is located.|
|46||The ink absorber pad is full and needs replacing.||Replace Waste Ink Absorber pad then perform this procedure forDCP Model or MFC Model|
|48||There is a problem on the print head,||Please contact Brother Customer Service.|
|49||The internal temperature is too low.||Unplug the machine from the AC outlet and if possible warm the room where the machine is located.|
|4F||There is a problem on the print head.||Please contact Brother Customer Service|
|50,51,52,57,5A,5B,5C,5D, 5E,6C,6F,70,71,72,73,7A,7D||The machine does not work due to a paper jam or some sensor problem.||Clear the paper jam. If the problem still continues after clearing the paper jam, try to clean the encoder strip behind the printer head|
|8F||There is a problem on the paper feed motor.||Replace paper feed motor|
|A5,A6,A7,A8,AF||There is a problem on the scanner.||Please contact Brother Customer Service|
|E2,E3||There is a problem on the main PCB.||Replace PCB Mainboard|